Shipping policy
This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Shipping charges
Shipping fees varied depending on the shipping location. Final Shipping Fees will be shown at checkout.
Transit, handling and order cutoff time domestically
Shipping time: 6-10 business days
Order processing: 12-24 hours (Monday to Saturday)
Note: Sometimes order can take little longer than expected to arrive due to customs or some other reasons.
Delivery terms
We use USPS and Yun express to deliver our product.
Change of address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at Support@All8bit.com
Cancellations
If the customer wants to cancel the order, they must contact us via email within 12 hours of placing the order. Once it's past 12 hours, we'll not be able to cancel the order for any reason.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Tracking your order
Once your order is dispatched we send you tracking details on the email address provided while placing an order.
Parcel Stolen
We are not responsible for parcels that are lost or stolen after they have been marked as delivered by the shipping carrier. Once a package is confirmed as delivered to the provided address, the responsibility for its security shifts to the recipient. We recommend ensuring a secure delivery location and considering additional safeguards, such as requiring a signature upon delivery or using a secure parcel locker.
For further questions contact us on
Customer support: Support@All8bit.com
Hours of Operation: 08:00 - 17:00 PDT
Business Address: 30 N Gould St n, Sheridan, WY 82801, USA