Troubleshooting & Tutorials

🎮 Console Troubleshooting & Tutorials

Welcome to the All8Bit Support Page! Here you’ll find basic troubleshooting steps, controller instructions, and setup tips to help you get the best out of your console.

🎮 Basic Controller Instructions

  • A - OK / Start Game
  • B - Back
  • X - Search Games
  • Start - Open Console Settings
  • Long Press A (on a game) - Open Game Options
  • To add a game to favorites: Long Press A while highlighting a game and select "Add to Favorites"
  • To exit a game: Press Select + Start together twice OR press both joysticks together and select "Quit Content"

🛠️ Console Not Turning On

  1. Make sure the power cable is connected properly
  2. Make sure the HDMI cable is connected properly
  3. Confirm your TV is on the correct HDMI input/mode
  4. Check if there’s a blue light at the back of the console when powered on
  5. Try using a different power adapter (5V/2A) or HDMI cable
  6. If still not working, remove the SD card and power on the console — it should load Android. Then reinsert the SD card and restart

📺 No Signal / Black Screen / Logo Stuck

  • Turn off the console
  • Unplug and reconnect all cables
  • Remove the SD card
  • Turn on the console (without SD card)
  • If Android system appears, turn it off, reinsert the SD card, and restart

If issue continues, please send us a video showing the issue, the cables, and the backlight.

🎮 Controller Connection Issues

  • Make sure the USB receiver is connected to the console
  • Add new batteries to the controllers
  • Turn on the controller using the toggle switch
  • If it still doesn’t connect, try a different USB port
  • If issue continues, please send us a video

💾 How to Save Your Game Progress

You have two ways to save your games on the console:

1. Auto Save/Load (Recommended)

This feature automatically saves your game when you exit and loads it when you return.

To turn on Auto Save/Load:

  • Press Start on the home screen
  • Open Game Settings from the menu
  • Scroll down and turn on Auto Save/Load
  • Always exit a game by pressing Select + Start together twice before turning off the console.
    (If you power off without exiting this way, your progress won’t be saved.)

2. Manual Save (Save State)

  • While playing a game, press both joysticks together to open the menu
  • Select the Save State option to manually save your current progress
  • You can load this save later from the same menu using Load State

How to unlock UI Mode/all the settings of the console? (For Advanced Users)

For settings options, you need to unlock the UI mode like shown in the video I attached below. Password to unlock UI mode - BBBAB

📋 Add New Games (For Advanced Users)

  • Backup your SD card first
  • Add game files to the corresponding folder on the SD card
  • You can follow this tutorial: Watch Video

🕹️ Remap Controls

  • Start a game
  • Press both joysticks together to open the menu
  • Go to Controls
  • Customize button functions as you like

How to Play Commodore 64 (C64) or Other Keyboard Games:

Using the Select button, you can display the C64 keyboard on the screen to select specific options. The joystick and standard keys like Space and Enter are mapped to the controller to play the actual game.

For a 100% authentic feel, you can easily connect a keyboard, mouse, and joystick to the USB port.

🔊 How to Adjust Volume

You can easily control the sound while using the console:

  • Press Select + Up to increase the volume
  • Press Select + Down to decrease the volume

🖥️ Change Display Settings

  • Press Start button
  • Go to Emuelec Settings
  • Adjust Resolution and Aspect Ratio as needed

🔁 Reset Console to Factory Settings

  1. Press Start on the controller
  2. Go to Emuelec Settings
  3. Select Danger Zone
  4. Choose Reset Emuelec Scripts & Binaries to Default
  5. Confirm by selecting Yes

What to do if I can't find collection for certain console?

If certain games are not added in a specific console collection or if you can't find a whole console, you can simply search for the game name and you'll be able to find it. 

Once you find the game, you can add it to the favorites so you can easily access it whenever you want to play next.

📝 Need More Help?

If these steps don’t fix your issue, please send us a video showing the problem, setup, and connections so our team can help you out quickly.

Contact Us: Contact Form